Trial-Based Return Policy

We understand that grooming products work differently for everyone. That’s why we allow you to try the product before deciding.

• If you feel the product is not worth it for you, you may request a return or refund
• The bottle must contain at least 70% of the oil remaining (up to 30% usage allowed)
• The request must be made within 7 days of receiving the product
• The product should be returned in its original packaging

Once we receive and inspect the product, your refund will be processed.

Damaged, Leaked, or Wrong Product

If you receive a product that is:

• Damaged
• Leaked
• Defective
• Wrong item

BroCode takes full responsibility.

In such cases:

• You can choose refund, replacement, or exchange
• We will act according to your preference
• Please inform us within 48 hours of delivery with clear photos or videos

Refund Process

• Refunds will be processed after the returned product is received and inspected
• The refund amount will be sent through the original payment method or an agreed alternative

Non-Returnable Cases

Returns and refunds will not be accepted if:

• The product has been used more than 30%
• The return request is made after the allowed time period
• The product is damaged due to misuse or improper storage

How to Request a Return or Refund

To initiate a return or refund, contact us with:

• Order number
• Reason for return
• Photos or video (if applicable)

📧 Email: brocodeco.com@gmail.com

📞 WhatsApp: +92 328 9840350

At BroCode, we believe trust is built through honesty, fairness, and respect.

Respect your choice.
Respect Yourself.